The game won't load / game is stuck / game crashes!.
Occasionally, the game may not launch at all, get stuck in a particular screen, or even crash completely. This may happen due to a bug in the app, or for no particular reason at all in certain circumstances. If the game is failing for no apparent reason, try one of the following:
Update the app: Make sure you have the latest update installed from the App Store.
Reboot your device: Switch your iOS device off, restart it, and try restarting the game.
If the problem persists, contact us with more details on the problem.
DIDN'T FIND WHAT YOU NEED?
We're here to assist you! Submit a ticket and we'll get back to you as soon as possible.