If you need to correct or no longer have access to the email you used to register the account, please contact Support with the following information as account verification:

1) Player Name, User ID number and Realm/Server ID
2) Current email address linked to the account
3) New email address
4) At least two Ruby purchase receipts for each year the account has been active, with purchases.
5) Date you last logged in successfully
6) Join Date (approximate is OK)

If you have access to this email address and are unable to access the game, you can reset your password here: https://mobilegame.decagames.com/user/forget

You will need to be logged out of your account to access the password recovery site and you will need to have access to the email you used to register the account: