DECA SUPPORT.
Terms of Service.

Last Updated: July 9th, 2019.

These terms of service ("Terms") govern your use of DECA GAMES EOOD's website, services, forums, games and applications (collectively, the "App").

We, DECA GAMES EOOD of 15 Tsanko Tserkovski Str., Veliko Tarnovo 5000, Bulgaria ("Deca", "we", "us" and "our") licence use of the App to you on the basis of these Terms. We do not sell the App to you. We remain the owners of the App at all times.

You can contact us by emailing us in writing to support@decagames.com

  1. Important Notices
    • Please read these Terms carefully before accessing or using the App. By using the App, and/or clicking the "Accept" button when you register for an Account to use any of our online games, and/or clicking the "Accept" button when prompted when you first log in to indicating your acceptance when they are presented to you, you agree that these Terms will bind you legally. If you do not agree to these Terms, you must not use the App.
    • The terms contained in the section titled 'Disclaimer' and 'Your Liability' are particularly important.
    • The App is intended for your personal non-commercial use only, and that is the limit of your licence to use it.
    • Your access to and use of the App is also governed by our privacy policy available through the App ("Privacy Policy").
    • The minimum system and compatibility requirements for the App are specified on the applicable app store. If the device you use to access the App does not meet the minimum requirements, the App may not work on your device as intended, or at all.
    • We recommend that you keep a copy of these Terms and the Privacy Policy for your future reference.

  2. Changes to these Terms
    • We may change these Terms from time to time by notifying you of such changes by any reasonable means, including by posting a revised version of these Terms through the App. Any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Terms incorporating such changes, or otherwise notified you of such changes.
    • Your use of the App following any changes to these Terms will constitute your acceptance of such changes. The "Last Updated" legend above indicates when these Terms were last changed. We may, at any time and without liability, modify or discontinue all or part of the App; charge, modify or waive any fees required to use any part of the App; or offer opportunities to some or all App users.

  3. Minimum Age Requirements
    • You confirm that you are of legal age to form a binding contract and hereby agree to be bound by these Terms, or, if you are not, you confirm that you have obtained parental or guardian consent to enter into these Terms. You must be at least 16 years of age to use the App, including to submit any personal data to us through or in connection with your use of the App. If you are a parent or guardian and you provide your consent to your child's use of or access to the App, you agree to be bound by these Terms in respect of your child's use of the App and agree that any payments authorised by your child will be your sole responsibility.
  1. Accounts
    • Account Creation
      In order to use certain features of the Deca Service, including our online games, you must register for an account with us ("Account") and provide certain information about yourself as prompted by the Account registration form. We will use any such information in accordance with our Privacy Policy. You agree that you have no ownership or proprietary interest in your Account.

    • Accurate and up-to-date Information: the registration
      The registration information you submit must be truthful, accurate and complete. If for any reason any information you submit becomes untruthful, inaccurate and/or incomplete, you agree that you will update that information on your Account. If any information you provide is or becomes untrue, inaccurate, or incomplete, Deca has the right to terminate your access to and use of your Account and the Deca Service.

    • What to do if you want to delete your account
      You can delete your Account at any time, for any reason, by emailing us at privacy@decagames.com with the subject "Close My Account".

    • You are responsible for your Account
      You are responsible for maintaining the confidentiality of your Account log-in information, including your username and password. You must not share your Account log-in information with any third party. Accordingly, you are responsible for all activities that occur under your Account or through the use of your username and password, including any purchase of Virtual Currency, whether or not authorised by you or without your knowledge.

    • Your username and password
      You are responsible for ensuring that any username you select does not infringe any third party rights or is unlawful. Your selection and use of a particular username does not give you any ownership or rights in that username. Deca may refuse to grant you a username in its sole discretion for any reason, including, without limitation, if it is illegal or offensive, if it impersonates or implies an association with another person

    • What to do if you become aware of, or suspect, unauthorised use of your Account
      You must promptly change your password and notify us via the support center at http://decagames.desk.com if you suspect or become aware of any unauthorised use of your Account or any other breach of security.

    • Prohibition on use of another Account
      You may not use anyone else's account or permit anyone else to use your Account for any reason, at any time. You agree that Deca will not be liable to you for any loss you may incur as a result of someone else using your Account. You also agree that you will be liable for any loss that Deca or any third party may incur as a result of someone else using your Account, whether or not you were aware of such use.

    • Payments
      You agree to pay all fees incurred by your Account, including any applicable taxes. You agree that Deca may amend the fees payable for the Deca Service and may add new products and services for additional fees and charges at any time in its sole discretion. You agree that there are no refunds for payments made through your Account.

    • Account suspension or termination
      You agree that Deca has the right in its sole discretion to suspend or terminate your access to and use of your Account and the Deca Service (or any part thereof) for any reason at any time.
  1. The Licence
    • Deca grants you a personal, non-exclusive, non-transferable, non-sub licensable, limited, revocable licence to use the App for your own non-commercial entertainment purposes, subject to these Terms.
    • Deca does not grant you any other express or implied rights or licence in or to the App, and all right title and interest that Deca has in the App not explicitly granted to you by Deca or its licensors are retained by Deca or its licensors.
    • You acknowledge that you have no right to have access to the App in source code form or in unlocked coding or any other human-readable form.
    • We reserve the right to modify, suspend or discontinue the App and the licence granted to you in whole or in part at any time, with or without notice. You agree that Deca shall not be liable to you or to any third party for such modification, suspension or discontinuation.
    • If you obtained the App from the Apple App Store, you must also use the App in accordance with the Usage Rules in Apple's App Store Terms of Service.
    • If you obtained the App from Google Play, you must also use the App in accordance with the Google Play Terms of Service
    • You may share the App in accordance with family-sharing rules, family-group rules, and volume purchase rules of the app store where you obtained the App. You must not otherwise transfer the App to any other person or share the App with any other person.
    • If you sell any device on which the App is installed you must remove the App from the device before you deliver the device to the buyer.

  2. Restrictions
    • Your right to use the App is subject to the restrictions listed below. Except as expressly set out in these Terms or as permitted by any local law, you undertake:
      • not to use the App for any commercial purpose, or for any purpose that is fraudulent or otherwise unlawful;
      • not to interfere with the operation or fair play of the App and to comply with our Acceptable Use Policy (see below);
      • not to copy the whole or any part of the App, except where such copying is incidental to the normal use of the App for its intended purposes, or where it is necessary for the purpose of back-up or operational security;
      • not to reproduce, republish, reuse, upload, post, transmit or distribute any content presented in or provided by the App, including without limitation for public or commercial purposes, including any text, images, audio and video;
      • not to rent, lease, sub-license, loan, distribute, time-share, translate, merge, adapt, vary or modify the whole or any part of the App;
      • not to make alterations to, or modifications of, the whole or any part of the App, or permit the App or any part of it to be combined with, or become incorporated in, any other product or service;
      • not to disassemble, decompile, reverse-engineer, derive any code or algorithms or create derivative works based on the whole or any part of the App or attempt to do any such thing except to the extent such activities are permitted under applicable law;
      • not to sell, resell, link to, exploit, provide or otherwise make available the whole or any part of the App (including object and source code), in any form to any person without prior written consent from us;
      • not to remove any copyright, trademark or other proprietary rights notices from the App, and to include our copyright notice on any copies you make of the App on any medium; and
      • that you are responsible for obtaining and have obtained any and all necessary authorisations, consents and permissions, including from any third party, to the extent that you submit, post, transmit or otherwise process personal data using the App.
  1. Intellectual Property Rights
    • The App (including all information and materials that we provide on or through the App, including without limitation any data, text, pictures, graphics, audio, video, icons, games, software and upgrades, links and other content and features, and any upgrades, enhancements and/or modifications thereto) is protected by and embodies copyrights, trademarks, patents, trade secrets, moral rights, privacy rights, rights of publicity, and other intellectual property and proprietary rights (together, "Intellectual Property Rights").
    • You acknowledge that the App and the Intellectual Property Rights embodied in or relating to it anywhere in the world are and will remain the property of Deca and/or its licensors, that rights in the App are licensed (not sold) to you, and that you have no rights in, or to, the App other than the right to use the App in accordance with these Terms.
    • You acknowledge that you have no right to have access to all or any part of the App in source code form.

  2. Acceptable Use Policy

    • Protection of our reputation and third party rights

      You agree not to use the App in any way:
      • that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
      • that is unlawful, harassing, abusive, tortuous, threatening, harmful, invasive of another's privacy, vulgar, defamatory, false, intentionally misleading, trade libellous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable;
      • that is harmful to minors in any way; or
      • that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.

    • Protection of our systems

      In addition, you agree not to:
      • use any features of the App for anything other than their intended purpose, including exploiting any glitches for personal gain;
      • interfere with, disable, disrupt, or create an undue burden on servers or networks connected to the App, or violate the regulations, policies or procedures of such networks;
      • attempt to gain unauthorized access or provide automated access to or use of the App (or to other computer systems or networks connected to or used together with the App), whether through password mining, unauthorised scripts, scrapers or offline readers or any other means;
      • attempt to impersonate another person or entity, including (without limitation) any representative of Deca;
      • stalk, harass, interfere with, restrict or inhibit any other user's use and enjoyment of the App, including by bullying, grieving, shouting, flooding or using excessively large images so that the screen goes by too fast to read;
      • use software or automated agents or scripts to produce multiple accounts on the Deca Service, or to generate automated searches, requests, or queries to the Deca Service, or to strip, scrape, or mine data from the Deca Service; or (x) interfere with or disable any security-related features of the App;
      • make improper use of our support services, including by submitting false abuse reports; or
      • assist, permit or encourage any person to perform any of the activities described above.

    • How might we enforce these Terms of Use if you violate them?

      We reserve the right to investigate and/or take appropriate action against you if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. The action we take will be determined by us acting in our sole discretion. Examples of action that we might take could include: terminating these Terms and your right to use the App, and/or reporting you to law enforcement authorities or relevant rights holder.
  1. Feedback
    • If you provide Deca with any feedback or suggestions regarding the App ("Feedback"), you hereby transfer to Deca all rights in such Feedback. You also agree that Deca shall have the right to use and fully exploit such Feedback and related information in any manner it considers appropriate.
    • Do not send us confidential information or personal data in Feedback: Please note that the Feedback you provide to us will not be treated as confidential information - accordingly, you agree not to submit to us any information or ideas that you consider to be confidential or proprietary.

  2. Third Party Services
    • Third Party Links & Ads
      • The App may make available access to information, products, services and other materials made available by third parties, including links to third-party websites and services, and/or display advertisements for third parties (collectively, "Third Party Links & Ads"). By using such functionality, you are directing us to access, route and transmit to you the applicable Third Party Links & Ads.
      • Where the App contains links to Third Party Links & Ads, these links are provided for your information and convenience only. We have no control over the contents of those sites or resources. We do not review, approve, endorse, control or make any promises with respect to Third Party Links & Ads, including the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness or safety of Third Party Links & Ads, or any intellectual property rights therein. Certain Third Party Links & Ads may, among other things, be inaccurate, misleading or deceptive. Nothing in these Terms shall be deemed to be a representation or warranty by Deca with respect to any Third Party Links & Ads. We have no obligation to monitor Third Party Links & Ads, and we may block or disable access to any Third Party Links & Ads (in whole or part) through the App at any time. In addition, the availability of any Third Party Links & Ads through the App does not imply our endorsement of, or our affiliation with, any provider of such Third Party Links & Ads.
    • You use Third Party Links & Ads at your own risk
      You use all Third Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third Party Links & Ads, the applicable third party's terms and policies (including terms of use and privacy policies) apply, no these Terms.
  1. Virtual Currency
    • What is Virtual Currency
      The App may include fictional credits or currency, which we also sometimes refer to as "gold", "gems", "points" or "coins" or similar. These are collectively known as "Virtual Currency". Deca reserves the right to charge fees for the right to access or use Virtual Currency, and/or may distribute Virtual Currency without charge, in its sole discretion.

    • Licence to use Virtual Currency
      Deca grants to you a license to use Virtual Currency as part of the App in accordance with the 'Licence' section of these Terms. You agree that you have no other right, title or ownership in or to any Virtual Currency.

    • No monetary value
      Virtual Currency has no cash value and is not redeemable for any sum of money. You agree that neither Deca nor any other person has any obligation to exchange your Virtual Currency for anything of value, including without limitation, real money. You also agree that if your access to the App is suspended or terminated, or if Deca discontinues any or all of the App, the Virtual Currency and your Account will have no value.

    • Non-refundable and non-exchangeable
      All purchases of Virtual Currency are final and are not refundable, transferable or exchangeable. By purchasing Virtual Currency, you confirm that you want the Virtual Currency credited to your Account immediately and that by doing so you lose any cancellation rights under applicable laws, including but not limited to the EU Consumer Rights Directive (2011/83/EU) and/or any national laws implementing it.

    • Management of Virtual Currency
      • Deca has the right to manage, modify and/or remove Virtual Currency from the App in its sole discretion at any time, and shall have no liability to you or anyone else for the exercise of such rights.
      • Deca reserves the right, in its sole discretion, to make all calculations regarding the balance of Virtual Currency available to you and to determine the amount of Virtual Currency that is credited and debited in connection with your use of the App. Deca's determination of the amount of Virtual Currency available to you is final, unless you can provide documentation to Deca that such calculation was or is intentionally incorrect.

    • Unauthorised Transactions
      The unauthorised transferring, trading, selling, or exchanging of any Virtual Currency ("Unauthorised Transactions") to anyone, including to other users of the App is prohibited. You hereby agree to indemnify Deca against any and all consequences resulting from any Unauthorised Transactions. You agree that Deca may stop, suspend, terminate, discontinue, or reverse any Unauthorised Transaction for any reason in its sole discretion (including where it is in Deca's best interest to do so and where the Unauthorised Transaction is or may be fraudulent, illegal, or in violation of these Terms) or may debit your balance of Virtual Currency, including where this may cause your balance to be zero and/or a negative amount. Deca may also suspend, terminate or modify your right to use the App if you engage or assist in, or if Deca suspects you may have engaged or assisted in, any Unauthorised Transaction.

    • Transaction information
      • You may be asked to supply certain information to us or our third party payment providers in connection with any transaction involving Virtual Currency including, without limitation, your name, credit card number, and your billing address.
      • By initiating a transaction you confirm that you have the legal right to use the payment means selected by you. By submitting such information, you grant us the right to use such information in accordance with our Privacy Policy, including, without limitation, by providing such information to third parties (including, without limitation, to Apple, Google, and Paypal) for the purpose of facilitating the completion of transactions initiated by you or on your behalf. Our receipt of verification of information from them or their designee(s) is required prior to the acknowledgment or completion of any transaction.
      • Deca is not responsible or liable to you for any credit card or bank-related charges and fees related to your transactions through the App.
  1. Disclaimer
    • The App is provided "as is" and, to the extent permitted by applicable law, we, and our directors, officers, employees, agents, representatives, licensors, third party providers and affiliates, exclude all representations or warranties of any kind, express or implied including, but not limited to, implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement. We do not warrant that the functions contained in the App will be uninterrupted or error free, that defects will be corrected or that the App or its content are free of viruses or other harmful components. You acknowledge that your access to the App may by interrupted for scheduled or emergency maintenance purposes, to fix bugs, or for security reasons. Access to the App may also be interrupted for reasons outside of Deca's reasonable control.
    • If you are acting as a consumer and have paid for the App, Deca is obliged to ensure that it is fit for purpose, as described, and of satisfactory quality.
    • You acknowledge that internet transmissions are never completely private or secure. Deca cannot guarantee the confidentiality and integrity of any documents or information sent or received via the App once they are outside of Deca's firewalls. This means that any document, message or information you send using the App may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
    • Without limitation to the preceding paragraphs, you may contact us at support@decagames.com if you have support queries. We will make reasonable efforts to deal with your queries.
    • We attempt to ensure that information provided on or in connection with the App is complete, accurate and current. Despite our efforts, such information may occasionally be inaccurate, incomplete or out of date. Accordingly, we make no representation as to the completeness, accuracy or maintenance of such information, including all descriptions, images, references, features, content, specifications, products and prices through, or of, the App. Such information is also subject to change at any time without notice. The inclusion of any products or services in the App at a particular time does not imply or warrant that these products or services will be available at any time.
    • Our responsibility for loss or damage suffered by you
      • The App is not bespoke to you
        You acknowledge that the App has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the App as described on the applicable app store and as described in these Terms meet your requirements.

      • We are responsible to you only for foreseeable loss and damage caused by us
        If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaching these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time these Terms are entered into, both we and you knew it might happen. Other than under 6(c) below, our liability to you for foreseeable loss and damage caused by us is limited to the greater of: (i) the total amount paid by you to us in the preceding 12 months (if any) to access or use the App; or (ii) ten pounds sterling (£10).

      • When are we liable for damage caused by a defect in the App?
        If the App damages a device, data or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you appropriate compensation. However, we will not be liable for damage which you could have avoided by following our advice, including to apply an update within [14] days after Deca made the update available to you, patch or error correction offered to you free of charge, if you have not backed-up your device at least once in the [30] days before the damage occurred, or to have in place the minimum system requirements advised by us.

      • We are not liable for business losses
        We only supply the App for your personal entertainment use. If you use the App for any commercial or business purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

      • What we do not exclude
        Nothing in these Terms shall limit or exclude our liability for:
        • death or personal injury resulting from our negligence;
        • fraud or fraudulent misrepresentation; or
        • any other liability that cannot be excluded or limited by applicable law.
  1. Your Liability
    • You agree to compensate us for any claims, losses, liabilities, damages, costs and expenses (including legal costs and expenses) reasonably incurred by us that arise out of your use of the App in breach of these Terms. We reserve the right to assume the exclusive defence and control of any claim brought by a third party in connection with your use of the App and you agree to assist and cooperate with us in relation to any such claim.
  1. Availability
    • We reserve the right, temporarily or permanently, in whole or in part, to modify, suspend or discontinue the App without notice for valid commercial reasons without liability to you. Without limitation to the preceding sentence, we may periodically schedule system downtime for maintenance and other purposes.
    • You also acknowledge that unplanned system outages may occur
      • The App is provided over the Internet and so the quality and availability of the App may be affected by factors outside our reasonable control. Accordingly, we cannot accept any responsibility for any connectivity issues that you may experience when using the App or for any loss of material, data, transactions or other information caused by system outages, whether planned or unplanned.
      • In addition, you acknowledge and agree that you (and not us) are responsible for obtaining and maintaining all telecommunications, broadband and computer hardware, equipment and services needed to access and use the App, and for paying any data charges that may be charged to you by your network provider in connection with your use of the App.
  1. Terminating these Terms
    • We may terminate these Terms (including the rights and licences granted to you) immediately by written notice to you for any reason, including if you commit a material or persistent breach of these Terms.
    • Upon such termination for any reason:
      • all rights granted to you under these Terms shall cease;
      • you must cease all activities authorised by these Terms;
      • we may cease providing you with access to the App and any Virtual Currency associated with your use of it; and
      • you will not be compensated for any time you have spent using the App, or for any Virtual Currency.
  1. Communications between us
    • How can you contact us
      If you wish to contact us in writing, or if any provision of these Terms requires you to give us notice in writing, you can send this to us by email to support@decagames.com.

    • How we may contact you
      If we have to contact you or give you notice in writing, we will normally do so by email to an email address you have provided, or through the App.

    • Other important terms
      • We may transfer these Terms to someone else
        We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or obligations under these Terms. You may not transfer your rights or obligations under these Terms to anyone else without our prior written consent.

      • Nobody else has any rights under these Terms of use
        These Terms are between you and us. No other person shall have any rights to enforce any of its terms.

      • If a court finds part of these Terms unlawful or unenforceable, the rest will continue in force
        Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

      • Even if we delay in enforcing these Terms, we can still enforce them later
        If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking these Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

      • These Terms and our Privacy Policy are the entire agreement between you and Deca relating to the subject matter in these Terms and our Privacy Policy. They supersede any and all prior or contemporaneous written or oral agreements between us with respect to such subject matter.

      • Which laws apply to these Terms and where you may bring legal proceedings
        These Terms are governed by English law and we both agree to submit to the non-exclusive jurisdiction of the English courts. This means that, if you are resident in another country in the EU, you may bring a claim to enforce your consumer protection rights in connection with these Terms in England or in the EU country in which you live.
  1. Please read this section if you obtained the App from the Apple App Store:
  • If you obtained the App from the Apple App Store, this section explains how responsibility for the App is allocated as between Deca and Apple. If you obtained the App from Google Play or another app store, this section 17 does not apply to you.
    • These Terms are between Deca and you. These Terms are not between you and Apple.
    • Deca's responsibilities and liabilities to you are explained in the other sections of these Terms.
    • Deca, not Apple, is solely responsible for the App and its content.
    • Apple has no obligation to provide any maintenance or support services for the App.
    • Deca, not Apple, is responsible for any product warranties in relation to the App.
    • If the App does not conform to a warranty given by Deca, you may notify Apple, and if you have paid a purchase price for the App, Apple will refund you the purchase price. Apple has no other warranty obligation in respect of the App.
    • Any other claim that you might have in relation to the App is Deca's sole responsibility (and not Apple's) and will be determined in accordance with the law and these Terms.
    • Deca, not Apple, is responsible for addressing any claim by you or a third party relating to the App or your use or possession of the App. This includes: product liability claims; (ii) any claim that the App does not comply with any law; and (iii) consumer protection, privacy and similar claims.
    • If a third party claims that the App or your use or possession of the App infringes that third party's intellectual property rights, Deca, not Apple, will be solely responsible for investigating, settling, defending and/or discharging the claim.
    • Apple and Apple's subsidiaries are third party beneficiaries of these Terms. Apple and its subsidiaries may enforce these Terms in accordance with the Contracts (Rights of Third Parties) Act 1999. Apart from this, no other person has rights under the Contract (Rights of Third Parties) Act 1999 to enforce these Terms. There is no requirement to obtain consent from Apple, any Apple subsidiary or any other person who is not a party to these Terms in order to rescind, vary, suspend, enforce or terminate these Terms, or to assign or transfer any rights or obligations, or to grant any waiver under these Terms.
    • You warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and that you are not listed on any U.S. Government list of prohibited or restricted parties.
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