How to clear Cache on Android:

1. Step 1: Head to the Settings menu. ...
2. Step 2: Find Apps (or Applications, depending on your device) in the menu, then locate the app that you want to clear the cache or data for.
3. Step 3: Tap on Storage and the buttons for clearing the cache and app data will become available

How to clear Cache on iOS:

1. Open the Settings app, and scroll down to the fifth group of options (with Mail at the top). Tap Safari.
2. Scroll down again and tap 'Clear History and Website Data'.
3. Tap 'Clear History and Data'.

How to reset your internet connection:

1. Unplug your router or modem from its power outlet (don't just turn it off).
2. Wait 15-20 seconds, then plug it back in.
3. Allow the device a minute or two to turn back on.