DECA SUPPORT.
How do I recover my lost account?.
If you are having trouble accessing your account in Kingdoms of Camelot: Battle for the North, there are a few steps you can take to recover it.
1. Log In With Your Linked Account
Each game account is currently associated with either a Game Center ID (iOS) or a Google Play ID (Android).
To restore your account on your device:
- Make sure you are logged in with the same Game Center ID or Google Play ID previously associated with your game account.
- Launch the game.
- Your account should synchronize automatically.
2. Still Unable to Access Your Account?
If your account does not synchronize or you cannot access it, please contact our Support Team using the Contact Us option.
To help us locate your account, verify ownership, and assist you with recovering access, please provide the following information:
- Player Name and World: Your in-game name and the world where your account is located.
- Current Email Address: The email address associated with your account.
- Last Purchases: The dates of your last two Mirlith purchases or your last two in-game item purchases.
- Other Worlds and Player Names: Any other worlds and associated player names you own, preferably accounts with lower Might.
- Join Date: Approximately when you started playing.
- Last Played Date: Approximately when you last accessed the account.
Please provide as much information as possible to help us verify your account ownership.
DIDN'T FIND WHAT YOU NEED?
We're here to assist you. You can contact us for general support or submit a report regarding content you believe violates applicable law or our Terms of Use (including under the EU Digital Services Act).