DECA SUPPORT.
How to prevent your account from being hacked.
Keeping your account safe is important. To protect yourself from unauthorized access and potential account theft, we strongly recommend following these security precautions:
Tips to Keep Your Account Secure
- Never share your login credentials. Keep your account information private and do not share it with anyone.
- Avoid third-party tools and websites. Only use official game services and platforms.
- Do not click on suspicious links. Avoid external links that are not related to KBN or its official services.
- Keep your personal information private. Never share sensitive personal details within the game to reduce the risk of identity or account theft.
- Use the official Gaea Community Forum. Only use the Gaea Community Forum to share your thoughts and interact with the community. Other platforms may expose your account to additional security risks.
Think Your Account Has Been Hacked?
If you suspect that someone has gained unauthorized access to your account, please contact our Support Team directly through the in-game support system.
Our team will assist you and investigate the issue.
Remember: Taking a few simple precautions can go a long way toward keeping your account safe!
DIDN'T FIND WHAT YOU NEED?
We're here to assist you. You can contact us for general support or submit a report regarding content you believe violates applicable law or our Terms of Use (including under the EU Digital Services Act).