DECA SUPPORT.
Player Abuse and Harassment.

We want to ensure that all players enjoy a safe and respectful gaming environment. If you encounter unwanted messages, harassment, or inappropriate behavior from another player, there are ways to block and report them.

How to Block a Player

To block unwanted chat messages from another player:

  1. Open Global Chat and tap the username of the offending player.
  2. This will open their Player Info tab.
  3. Tap the Ignore button.
  4. Tap OK to confirm.

You can also block unwanted in-game emails by tapping the Block button in the bottom-right corner of your Mail.

How to Report a Player

If you wish to report a player for abuse, harassment, or inappropriate behavior, please submit a support ticket with the following information:

  • A screenshot showing the offensive messages or behavior.
  • The offending player's Game ID.

Our team takes all reports seriously and will investigate reported cases accordingly.

Please Note: Due to privacy concerns, we cannot share the results of our investigations or disclose any actions taken against another player's account.

Thank you for helping us maintain a safe and respectful community!

DIDN'T FIND WHAT YOU NEED?
We're here to assist you. You can contact us for general support or submit a report regarding content you believe violates applicable law or our Terms of Use (including under the EU Digital Services Act).