DECA SUPPORT.
Items Disappeared - How Can I Get Them Back?.
If some of your items have disappeared, it may be due to a server synchronization issue. Try the following steps:
- Restart the game.
- Reinstall the app.
- Clear the app cache or repair the game files.
- Reset your internet connection.
If the items are still missing, contact Support through the game and provide the following information:
- Your UID and World ID.
- The date the issue occurred.
- The exact item and amount missing.
- How many of these items you had before they disappeared.
This information will help our Support Team investigate the issue and check your game records.
DIDN'T FIND WHAT YOU NEED?
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