DECA SUPPORT.
Can't Find A World in the Available List.
Want to start a new City in another World? Follow these steps:
How to Join Another World
- Tap your Player Name in the upper-left corner of the game screen.
- Select the World tab.
- A list of available Worlds/Realms/Servers will appear.
- Choose your preferred World and start building your new Empire!
Why Is a World Missing From the List?
Please Note: If a World does not appear in the available list, it means that the server is currently full.
Each World has a limited number of available spaces. Once a server reaches its capacity, it becomes unavailable to new players.
Our Game Team may eventually free up space in older servers and release new Worlds when possible.
We appreciate your understanding and patience!
DIDN'T FIND WHAT YOU NEED?
We're here to assist you. You can contact us for general support or submit a report regarding content you believe violates applicable law or our Terms of Use (including under the EU Digital Services Act).